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Real Property Management First Choice Current Property Owner/Client Resources

Current Clients

Every Real Property Management home owner client who signs a management agreement with us receives an online account. Your secure account is convenient and easy to access anywhere in the world any time you need, and provides useful features and information to maximize your experience with Real Property Management.

  • View Account Activity
  • Access Reports and Financial Statements
  • Request Assistance
  • Receive Notifications from Real Property Management
  • Find Information for Tax Return Purposes

Not a Client Yet?

Contact us for a free property assessment, learn why we are your best choice locally, and how Real Property Management can help you protect your investment and maximize your return.

Call us today or fill out the information on this page and we will call you at your convenience.

Why Choose Us?

  • Aggressive marketing strategy
  • Quick payment, days after your tenants pay
  • Online accounting that YOU as an owner can see anytime
  • A live person to talk to when you call our office
  • Eviction services to save you time and money
  • Competitive Pricing
  • Peace of Mind with less hassle

Learn more about our services ›

Why should I work with RPM First Choice?

As the first choice in property management our only focus is property management. That means we are placing the best quality residents, you always know what is happening with your property, and we are continually working to improve your results!

Real Property Management is the nation’s top property management brand and our team has over 40 years experience and more than 1200 properties under management. As a locally owned and operated franchise, we offer the personalized service of a local business with the extensive support and resources of a national brand.

How long does it take to rent a property?

The leasing process has many variables, including time of year, local inventory, condition, location, and asking price. When the home sparkles and is move-in ready, it will make a great first impression and generate preferred renters.

When we get feedback from potential renters when showing a home, RPM will bring this to your attention. If the asking price is not getting the response needed, we will discuss the condition of your home, or reducing the cost may be recommended.

How does RPM First Choice Handle Maintenance?

For tenant-occupied homes, tenants submit a maintenance request via their online tenant portal or our maintenance hotline. Our portal allows tenants to submit a work order request by providing a description of the issue and uploading photos of the problem when appropriate. Tenants can also track the status of their requests online via their portal.

When a request comes in, we assess it and see if it needs immediate dispatch or if we can proactively troubleshoot the issue with the tenant. There are many common repair requests our team is trained in troubleshooting. If the issue needs to be fixed, we assign the work order to either our in-house maintenance staff or one of our preferred vendors, depending on the situation. We make sure the cost of the repair is fair and that the work is completed satisfactorily. The management agreement allows us to approve any repair under $500 without bothering our clients. Larger repairs over $500 require owner approval. Exceptions to the $500 approval rule include emergency maintenance and habitability issues. If we have to act quickly to protect persons or property, we will do so to protect our owner’s best interest.

Can I perform repairs myself?

If an owner has a specific vendor they wish to service their property, RPM will note it in their portfolio and contact them first for service (this must be communicated to us up front so we can note it in our system) but we must have the ability to communicate and get the issue resolved quickly. If we can’t get the job accomplished in a timely manner using that vendor, we will send our prefered vendor. We do not allow owners themselves to go in and do the work, as there is liability and scheduling issues that arise. When using our prefered vendors, it gives us the ability to ensure leasing deadlines are met; as we work with these vendors regularly, they are insured, licensed, reliable, and trusted, and we know what to expect, as well as our in-house maintenance team being employees of our company and take direction directly from our office, so you get more priority with our in-house team. We also have deadlines with disposition of tenant deposits and guidelines to follow that we must uphold, so always running maintenance through our office keeps us in compliance with those things. We always communicate with owners on status and how things are going so they are looped into the situation on larger jobs. With smaller work jobs, there is transparency through your owner statements with attached work orders with descriptions as well as receipts showing any purchased items.

How do rent payments work & how do I get paid?

The tenant pays their monthly rent to RPM First Choice, and we deposit it into our trust account. Over 90% of our tenants pay rent electronically. Once funds have cleared the bank, we direct deposit the rent from the current month, minus our fee and any other expenses, into a bank account of your choice. Owner payments are made on the 15th of the month (if that falls on a weekend, draws happen the following Monday) and paid via echeck directly into the bank account of your choice.

Should I accept Pets at my Rental Property?

Statistics show over half of all renters have pets. Being open to pets, you will increase demand through the entire prospective rental pool, thus increasing the rental price as we charge an additional amount per pet per month. If maximizing rent is important to you, you should consider pets. If you would rather play it safe, it is OK to say no pets. We do always recommend that you accept pets and we have a 2 pet max per property.

Service Animals & Emotional Support Animals are handled per state law & Federal requirements. Ask our office for more information.

What happens if my tenant stops paying rent or causes trouble?

Our rigorous tenant screening process usually prevents these types of issues; however, if a problem should arise, we always respond promptly and aggressively. The eviction process is started with a 3-day notice to pay or quit. Nuisance issues are handled similarly, with one warning given before a notice is posted. We partner with licensed Eviction Lawyers and eviction companies, who will handle eviction procedures as per state law. We will also keep you, the owner, informed if we think that we will have to file an eviction.

How much will my property rent for?

Much like the real estate market determines sales prices, the local rental market determines rental rates. There are three factors that contribute to how much your rental property will receive in rent each month:

  1. 1. Availability and rental rates of comparable properties
  2. 2. The features, benefits, & condition of your property
  3. 3. The marketing exposure for your vacancy

After we receive the details of your specific rental property, we will complete a market analysis and recommend a starting price. We then evaluate all vacancies under our management on a weekly basis, making adjustments in the price or within our marketing strategy to get it rented as quickly as possible.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

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