As an Andover property owner, you may have faced one of the more demanding elements of the job: the immensely expecting renters. While a bunch of tenant complaints should be focused on in a timesaving and adept approach, you may possibly come upon a renter who sounds to voice complaints about everything, creating essentially regular, perhaps even unreasonable requests. If these complaints are all associated with health problems, your tenant may be a hypochondriac, a.k.a. someone who struggles with illness anxiety.
A person with hypochondria is someone who experiences obsessive and negative thoughts about their own health. They mostly have a lot of questions, do a lot of interpreting and examination on health-related concerns, and may consider their habitat as dangerous or menacing to their health. A lot of their excessive or unreasonable complaints may derive from these conducts and panics.
Dealing with a hypochondriac can be an excruciating effort; they have a disagreeable time accomplishing their own impulses and may go for steady assistance about any number of things, which often takes the form of a complaint. They may perpetually challenge you to find out things for them, seeking to enlist you as a form of coping mechanism for their anxieties.
The most fitting thing to do when doing business with a tenant who goes through from illness anxiety is first, to establish that the home they have rented is properly maintained. Then, it’s urgent to designate (and follow consistently) firm guidelines about when, how, and how often they can phone you.
To manage repair requests and other complaints, it’s a good idea to require your renter to do so in writing. This reliefs by forging a paper trail of each complaint (and your response) in the event of a dispute and may even cut decrease the number of bids they make.
Even if it’s difficult, it’s pivotal to stay courteous and professional and to memorize that you are not indebted to come running every time your tenant calls. As long as you are convinced that the Andover rental property is being regularly and properly maintained, it’s best to momentarily convince the renter that you will control the case, but betting on what it is, that you will expediently discuss it at a later date.
You may also need to remind the tenant about any relevant lease terms, requisites that should describe which duties belong to the renter and which belong to the property owner to dodge complication or hypocritical belief.
Managing grueling tenant relations can be one of the least amusing factors of a landlord’s job. Why not let the professional property managers at Real Property Management First Choice manage it for you? We will make sure that your property is regularly maintained to help alleviate any concerns.
We will also manage tenant complaints, clarify and set lease terms, and handle communication between you and your renters in a professional and timely manner. Hence, we’ll leave you free to focus on other things. Would you like to learn more about how we can assist you? Please contact us online or call us at 479-242-0791 for more information.
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.
